Frequently Asked Questions

Shipping & Delivery

We currently ship to the UK, EU and USA.

We offer free standard delivery on all UK orders. Shipping costs for the EU and USA will be automatically calculated at the checkout.

Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number which you can use to view the status of your order here.

Do your belts come in different sizes?

The Willow Belt is elasticated and fully adjustable, therefore one size fits all.

How do I adjust my belt?

For quick and easy re-sizing, we recommend adjusting your belt prior to threading it through belt loops. Simply fasten the belt around either your hips or waist and slide the toggle across the elastic until you reach the desired fit.

How do I get in touch?

You can reach out to us by filling out the Contact form here