Jigsaw Puzzle Magic is a game offered by FigTwig Limited ("We", "Our", "Our Company", "Us" "it's"). This
policy covers how we treat the information we collect and receive from users of Jigsaw Puzzle Magic and
our website www.figtwig.co.uk (“Users”, "You", "Your", "They", "Their"). In this policy, references to
personal information are to data that can be used to identify or contact a single person.
The terms “Jigsaw Puzzle Magic“ the “game” or the “app” refer to the game Jigsaw Puzzle Magic across all
devices and platforms.
What data do we collect?
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- Privacy policies of other websites
- How to contact us
Our Company collects the following data:
- Personal identification information (Username and email address).
- Game information. The game collects information about your progression in the game. This game
information does not identify you personally to us.
The Game information is stored in a securely hosted web based back office system. The game communicates
with back office system to store and retrieve information about your progression in the game. The Back
office system implements all the standard practices and encryptions to transmit, store and retrieve this
data in order to ensure safety of your data.
You can give the game access to the camera in order to create new puzzles using the photograph
you click. Note:
The photographs clicked by you for creating your own puzzle are not transmitted or
uploaded on the Internet in any form.
Customer support correspondence.
When you leave a feedback to our customer support team, we will
collect and store the contact information you give them (generally, your name and e-mail address),
information about your game play, and your message. We will also store the communications you have with
our customer service team and any additional information in those communications.
Children Under 16.
Our game includes children under the age of 16, however, we do not ask for or
knowingly collect/request any Personal Information from children under the age of 16. It is our policy
not to knowingly solicit or permit children under the age of 16 to provide their Personal Information
for any purpose.
We ask parents and guardians to take an active role in monitoring their children’s access and use of
games, technology and related environments. In the event we have collected Personal Information from
children under the age of 16, contact us at email@example.com
and we will promptly delete the
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when
- Register an account within a game.
- Access our app from a mobile device.
- Provide feedback on our message board.
Our Company may also receive your data indirectly from the following sources:
How will we use your data?
We use Facebook Analytics to study summary demographic data and various statistics: how many people
have installed the app, how often they use it, reaching a level in a game etc. For further information,
Our Company collects your data so that we can:
- Process your order.
- Manage user account.
- Provide legitimate user access.
- Measure and report statistics about user interactions.
We will share your information with third-party companies who perform services on our behalf, like
payment processing, analytics, analysis, hosting services, customer service, marketing, and advertising
optimization. We will also share your information with our third-party business partners who assist us
in delivering and optimizing our services, such as our platform partners (Apple, Google, Facebook, etc.)
When Our Company processes your order, it may send your data to, and also use the resulting information
from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
We store your data in a securely hosted web based back office system. The Back office system implements
all the standard practices and encryptions to transmit, store and retrieve this data in order to ensure
safety of your data.
Our Company would like to email information about products and services of ours that we think you might
like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email here to let us know
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every
user is entitled to the following:
The right to access
- You have the right to request Our Company for copies of your personal data. We may
charge you a small fee for this service.
The right to rectification
- You have the right to request that Our Company correct any information you
believe is inaccurate. You also have the right to request Our Company to complete information you
believe is incomplete.
The right to erasure
- You have the right to request that Our Company erase your personal data, under
The right to restrict processing
- You have the right to request that Our Company restrict the
processing of your personal data, under certain conditions.
The right to object to processing
- You have the right to object to Our Company’s processing of your
personal data, under certain conditions.
The right to data portability
- You have the right to request that Our Company transfer the data that we
have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us at our email: firstname.lastname@example.org
Call us at: (+44) 7805 028 795
Or write to us: email@example.com
How to contact us
to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: firstname.lastname@example.org
Call us: (+44) 7805 028 795